Gaya APA

GASPERZ, Vincent. (2003). Total Quality Management . Jakarta: Gramedia Pustaka Utama.

Gaya Chicago

GASPERZ, Vincent. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2003. Text.

Gaya MLA

GASPERZ, Vincent. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2003. Text.

Gaya Turabian

GASPERZ, Vincent. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2003. Print.