Gaya APA
TJIPTONO, Fandy. (2002).
Total quality management (Ed.4).
Yogjakarta:
Andi.
Gaya Chicago
TJIPTONO, Fandy.
Total quality management.
Ed.4
Yogjakarta:
Andi,
2002.
Text.
Gaya MLA
TJIPTONO, Fandy.
Total quality management.
Ed.4
Yogjakarta:
Andi,
2002.
Text.
Gaya Turabian
TJIPTONO, Fandy.
Total quality management.
Ed.4
Yogjakarta:
Andi,
2002.
Print.